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The company had restructured operations in Russia after the 2022 Russian invasion of Ukraine, but those restructuring efforts had failed. On February 28, 2025, Microsoft announced that Skype would be shutting down on May 5, 2025, to streamline its focus on Microsoft Teams. Microsoft also announced relaunch of its controversial tool, Recall, in November 2024 after addressing privacy concerns. Microsoft stated that the underlying cause had been fixed but acknowledged ongoing residual impacts on some Microsoft 365 apps and services. Despite CrowdStrike’s CEO George Kurtz clarifying that the issue was not a cyberattack, the incident had widespread consequences, leading to delays in air travel, financial transactions, and medical services globally.
- Intune for Education is a new cloud-based application and device management service for the education sector.
- Microsoft was the first company to participate in the PRISM surveillance program, according to leaked NSA documents obtained by The Guardian and The Washington Post in June 2013, and acknowledged by government officials following the leak.
- In April 2016, the company sued the U.S. government, argued that secrecy orders were preventing the company from disclosing warrants to customers in violation of the company’s and customers’ rights.
- In October 2021, Microsoft announced that it began rolling out end-to-end encryption (E2EE) support for Microsoft Teams calls in order to secure business communication while using video conferencing software.
After the disruptions at these events, Microsoft contacted the FBI in search of assistance in surveilling its pro-Palestinian employees and their allies. In May 2025, Microsoft issued an unsigned statement confirming that these services had been made available to Israel, while denying that these tools were employed during the massacre 1xbet ios app of the people of Gaza. In September, in response to the investigation, Microsoft announced it had ended Azure access for the intelligence-focused Unit 8200 of the IDF. The organization requested that European data protection authorities investigate whether this data processing complies with EU law. The IDF’s usage of Azure intensified during the Gaza war and genocide, doubling its stored data to over 13.6 petabytes from March to July 2024. Concerns were raised about Microsoft’s licensing practices potentially locking customers into its services and its AI investments possibly sidestepping regulatory oversight.
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On October 26, 2015, the company opened its retail location on Fifth Avenue in New York City. It was announced that the division would be led by Jordan Hoffman, who previously worked for Deepmind and Inflection. In April 2024, it was announced that Microsoft would be opening a state-of-the-art artificial intelligence ‘hub’ around Paddington in London, England. In 2016, the company bought the 32-acre (13 ha) campus, with plans to renovate and expand it by 25%. The company is planning to upgrade its Mountain View, California, campus on a grand scale.
When Microsoft went public and launched its initial public offering (IPO) in 1986, the opening stock price was $21; after the trading day, the price closed at $27.75. On March 13, 2020, Gates announced that he is leaving the board of directors of Microsoft and Berkshire Hathaway to focus more on his philanthropic efforts. Microsoft is ranked No. 14 in the 2022 Fortune 500 rankings of the largest United States corporations by total revenue; and it was the world’s largest software maker by revenue in 2022 according to Forbes Global 2000. In March 2026, Microsoft signed an energy pledge at the White House which required it to bear the cost of new electricity generation to power its data centers. On July 2, 2025, Microsoft announced it would cut nearly 4% of its workforce, around 9,000 jobs, to control costs amid heavy AI infrastructure spending, while also restructuring management and streamlining operations.
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In May 2016, the company announced it was laying off 1,850 workers, and taking an impairment and restructuring charge of $950 million. During the summer of 2015 the company lost $7.6 billion related to its mobile-phone business, firing 7,800 employees. To cope with the potential for an increase in demand for products and services, Microsoft opened a number of “holiday stores” across the U.S. to complement the increasing number of “bricks-and-mortar” Microsoft Stores that opened in 2012. Following the release of Windows Phone, Microsoft undertook a gradual rebranding of its product range throughout 2011 and 2012, with the corporation’s logos, products, services, and websites adopting the principles and concepts of the Metro design language. The initiative is meant to speed innovation through simple software changes in telecommunications networks, wireless networks, data centers, and other networking areas. This nonprofit organization is focused on providing support for a cloud computing initiative called Software-Defined Networking.
Gates retired from his role as Chief Software Architect on June 27, 2008, a decision announced in June 2006, while retaining other positions related to the company in addition to being an advisor for the company on key projects. The European Union imposed another fine of €899 million ($1.4 billion) for Microsoft’s lack of compliance with the March 2004 judgment on February 27, 2008, saying that the company charged rivals unreasonable prices for key information about its workgroup and backoffice servers. Increasingly present in the hardware business following Xbox, Microsoft 2006 released the Zune series of digital media players, a successor of its previous software platform Portable Media Center. The company released the Xbox later that year, entering the video game console market dominated by Sony and Nintendo.
On July 29, 2015, Windows 10 was released, with its server sibling, Windows Server 2016, released in September 2016. On January 21, 2015, Microsoft announced the release of its first interactive whiteboard, named Surface Hub. On September 15, 2014, Microsoft acquired the video game development company Mojang, best known for Minecraft, for $2.5 billion. In August 2012, the New York City Police Department announced a partnership with Microsoft for the development of the Domain Awareness System which is used for police surveillance in New York City. The Surface was unveiled in June 2012, becoming the first computer in the company’s history to have its hardware made by Microsoft.
The increased necessity for remote work and distance education drove demand for cloud computing and grew the company’s gaming sales. In the same month, Microsoft announced the open source implementation of Windows Forms and the Windows Presentation Foundation (WPF) which will allow for further movement of the company toward the transparent release of key frameworks used in developing Windows desktop applications and software. In May 2018, Microsoft partnered with 17 American intelligence agencies to develop cloud computing products. On February 12, 2009, Microsoft announced its intent to open a chain of Microsoft-branded retail stores, and on October 22, 2009, the first retail Microsoft Store opened in Scottsdale, Arizona; the same day Windows 7 was officially released to the public. Azure Services Platform, the company’s entry into the cloud computing market for Windows, launched on October 27, 2008. Its best-known software products are the Windows line of operating systems and the Microsoft Office and Microsoft 365 suite of productivity applications, which most notably include the Word word processor, Excel spreadsheet editor, and PowerPoint presentation program.
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Following media reports about PRISM, NSA’s massive electronic surveillance program, in May 2013, several technology companies were identified as participants, including Microsoft. The layoffs primarily affected Activision Blizzard employees, but some Xbox and ZeniMax employees were also affected. As a result, the company will record an impairment and restructuring charge of approximately $950 million, of which approximately $200 million will relate to severance payments.
In 2018, Microsoft became the most valuable publicly traded company in the world, a position it has repeatedly traded with Apple in the years since. In mid-2025, Microsoft’s Russian division, Microsoft Rus LLC, filed for bankruptcy after President Vladimir Putin stated that foreign services providers should be throttled in Russia to make way for domestic software. In September 2024, BlackRock and Microsoft announced a $30 billion fund, the Global AI Infrastructure Investment Partnership, to invest in AI infrastructure such as data centers and energy projects. The same month, Microsoft announced that it was building a “hyperscale data centre” in South East Leeds.